Privacy Policy

Last Updated: December 15, 2025

This Privacy Policy describes how TN Customer Caree (operated by the individual owner, Sheikmohammed, hereinafter referred to as “We,” “Us,” or “Our”) collects, uses, and discloses your personal information when you use our services, visit our website, or interact with our advertisements.

1. Information We Collect

We collect information from you in several ways to provide our home appliance service and manage our business operations.

A. Personal Information You Provide Voluntarily

This information is collected when you contact us for service, book an appointment, or request a quote:

  • Contact Information: Name, Phone Number, Email Address, and Service/Billing Address.

  • Service Details: Information about your appliance (make, model, issue description).

  • Payment Information: Details required to process payments for services rendered (though we typically use third-party payment processors who handle this securely).

B. Data Collected Automatically

When you visit our website, we, or third-party vendors (like Google), may automatically collect certain data using Cookies and similar technologies:

  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on our site, and referring website addresses.

  • Geo-location Data: General location based on your IP address.

  • Interaction Data: Information about how you interact with our Google Ads and website, such as which ads you clicked on.

2. How We Use Your Information

We use the collected information for the following purposes:

PurposeDescription
Service ProvisionTo schedule, perform, and follow up on home appliance repair and maintenance services.
CommunicationTo respond to your inquiries, send service confirmations, updates, invoices, and collect feedback.
Marketing & AdvertisingTo run, manage, and optimize our Google Ads campaigns, including remarketing (see Section 3).
Legal/SafetyTo comply with legal obligations, enforce our terms, and protect the rights and safety of our company and customers.

3. Compliance with Google Ads Policy (Advertising & Remarketing)

We use Google Ads to promote our services. This section is specifically included to comply with Google’s policies:

  • Third-Party Vendors: We use third-party vendors, including Google, to show our advertisements across the Internet.

  • Use of Cookies: Google and other third-party vendors use cookies (and similar tracking technologies) to serve ads based on your past visits to our website.

  • Remarketing: We use Remarketing or Similar Audiences to advertise online. This means you may see our ads on other websites after you have visited our site or because you share characteristics with other people who have used our services. This is done to show you relevant service offers.

Your Choices and Opt-Out (Google Ads)

You have the right to control the use of cookies for personalized advertising. You can opt-out of Google’s use of cookies by visiting:

4. Disclosure of Your Information

We do not sell or rent your Personal Information to third parties. We may disclose your information to the following categories of recipients:

  • Service Providers: Technicians/Contractors who require your contact and service details to fulfill the appliance repair job.

  • Legal Compliance: Government authorities or law enforcement when required by law or to protect our legal rights.

  • Third-Party Tools: Online platforms and tools used for booking, billing, and running our Google Ads/Analytics.

5. Security of Your Information

We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, use, or disclosure. However, please be aware that no security measure is 100% foolproof, and we cannot guarantee the absolute security of your data transmitted over the internet.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy will indicate when the most recent changes were made. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact the company owner, Sheikmohammed, directly:

TN Customer Caree (Owner: Sheikmohammed)

  • TN Customer Care
    Owner: Sheikmohammed
    Address: No. 88A, 2nd Street, Sasthiri Colony, Chrompet,
    Kancheepuram District, Tamil Nadu – 600044
    📞 Mobile: 9363961798

 

Disclaimer: TN Customer Caree is an independent, third-party home appliance service and repair company operated by Sheikmohammed. We are not affiliated with, authorized by, sponsored by, or endorsed by any specific appliance brand or manufacturer. We use high-quality replacement parts and employ qualified technicians to service appliances, and all trademarks and brand names referenced on this site or in our services are the property of their respective owners and are used solely for the purpose of identifying the products we service.

TN Customer Care
Owner: Sheikmohammed
Address: No. 88A, 2nd Street, Sasthiri Colony, Chrompet,
Kancheepuram District, Tamil Nadu – 600044
📞 Mobile: 936391798